Is it true that Vast customer service is different from – and quicker than – other providers?

When it comes to customer service, how will Vast be any different or “faster” than other providers?

With Vast, there are no “phone trees” – we answer customer calls at 2 a.m.! We’re available 24 hours a day because we want to quickly resolve any issues for your students.

We like to share the story of a Valley school that had a contract with another provider. Two years after they signed that agreement, the services promised still hadn’t been delivered. The school asked Vast to help with getting those much-needed services to the school. With school about to start, it was an urgent request. We started the work quickly and completed the project in just 8 days. Situations like this arise more often than you might think, and we can deliver those critical network services to every district and every student.

Other national companies may overpromise and underdeliver. When we agree to do a project, we always follow through.